Refund Policy
Returns
We want you to feel confident shopping with Quovore.
If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Photos showing the damage or defect
We will review the case and arrange a replacement or refund if approved.
Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note that your bank or payment provider may require additional time to post the refund.
Non-Refundable Items
The following items are not eligible for returns:
- Used products
- Products damaged due to misuse
- Gift cards
- Clearance or final sale items
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Shipping charges paid at checkout are non-refundable.
Order Cancellations
Orders may be canceled within 12 hours of purchase.
Once an order has entered processing or has been shipped, it can no longer be canceled.
Contact Us
For any refund or return inquiries, please contact us at the Contact Us section